Privacy Policy

 Dub Campers Privacy Policy

This privacy policy sets out how we, Dub Campers, uses and protects any information that you give Dub Campers and/or information that Dub Campers receives from you, as potential customers, customers and others who contact us via our website or otherwise.

We take your privacy seriously and we ask that you read this privacy policy carefully. It contains important information on the personal information we collect about you; what we do with your information and who your information might be shared with.

We regularly monitor privacy considerations and may change this policy from time to time. Please continue to check this page with every use of our website. This privacy policy is effective 22nd June 2021. 

I. Personal Information You Provide / What Dub Campers Collects

Dub Campers may collect or ask you for personal information about you such as your name, address, phone number, email address and other contact information. We may also ask you for demographic information such as postal code, interests and other preferences including information relevant to Dub Campers offers or surveys.

We, Dub Campers, do not hold any sensitive or special category data when providing services to our customers.

II. What Dub Campers Do with Collected Information – How is Your Information Used?

We use your personal data so that we can:

1. supply you with the services you have requested;
2. internal record keeping, including but not limited to, managing any accounts or profiles you may keep with us;
3. advise you about our products or services that may be of interest to you
4. periodically send promotional emails containing information about new products, offers,      or other special discounts;
5. detect and prevent fraud
6. customise our website with preference information collected (if any feedback      received);
7. contact your for market research purposes, either by email, phone or mail;
8. improve our services.

Dub Campers will only send personal data outside the EEA where this is required as part of the services and we have in place appropriate legal safeguards with such supplier (who is outside the EEA) in accordance with the Legislation.

III. Marketing & Communications

Dub Campers may send you information regarding updates that are specific to your contract with us and general updates including information about Nexus and any useful updates affecting our industry.  If you are not a customer and never have been we will only contact you regarding any products and services that we offer if we have a lawful basis to do so.

IV. Security

Dub Campers is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

V. Use of Cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website. We may use cookies on our website.

Where applicable, this website uses a cookie control system allowing you on your first visit to the website to allow or disallow the use of cookies on your computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider, to improve the user’s experience whilst visiting the website, and better understand how you use it.  This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

For further information on cookies generally visit www.allaboutcookies.org.

VI. How Dub Campers Processes your Data – Your Rights and Choices

The General Data Protection Regulation (GDPR) provides the following rights for individuals whose personal data is processed:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights in relation to automated decision making and profiling please be advised that Dub Campers will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

Please also be advised that, at any time, you may request details of personal information which Dub Campers has received about you under the Data Protection Act 1998 and as of 25 May 2018, the GDPR. A small fee may or may not be payable, at the discretion of Dub Campers.

Should you believe that any of your information that Dub Campers holds is incomplete or incorrect, please send Dub Campers and e-mail at the following address: info@dubcampers.com 

Dub Campers will promptly correct any information that is incomplete or incorrect.

VII. How to contact us

If you wish to contact us about your rights or have any questions about this privacy policy or the information, we hold about you please contact our data manager at info@dubcampers.

VIII. Right to Lodge a Complaint

If you have any concerns or complaints about how we use your personal data we hope you will alert us to these directly (see the Contact information above).  Please be advised that you are entitled to complain to the Information Commissioners Office (ICO) which is the supervisory authority in the UK. Their contact details and the procedure can be found at www.ico.gov.uk

ANALYTICS

We use analytics on our site for anonymous reporting of site usage. So, no personalised data is stored. If you would like to opt-out of analytics monitoring your behaviour on our website please use this link: Analytics Opt-out. 

FACEBOOK

The Facebook page plugin is used to display our Facebook link on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy 

YOUTUBE

We may use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.